[Google]

Sponsored Links

The Disciplines of CRM

The Disciplines of CRM

Introduction

In 2000, the following prediction was made by IDC and reported by PR Newswire:

“According to the CRM Market Forecast and Analysis prepared by IDC, the world’s leading provider of information technology data and analysis, the total CRM market will reach .1 billion by 2004, representing an annual growth rate of 29.9%.”(1) [...]